FREQUENTLY ASKED QUESTIONS
SOUND IMAGE ENTERTAINMENT
WILL OUR DJ TAKE REQUESTS?
Absolutely! Not only do we at Sound image Entertainment take requests, but we play them too! We will gladly speak with any guest who wants to provide a song suggestion. We do our best to play all requested songs as long as time allows and they fit within the parameters you have set for us.
CAN WE PROVIDE SOME OF OUR OWN MUSIC?
Of course! Although our music library is exceptional, we at Sound Image Entertainment do not own or have access to every song. Occasionally, we need a specific song or piece of music and cannot obtain it. We will let you know in advance and gladly accept your copy to play at your event if this occurs. We’d hope to obtain a digital copy of the music in advance so that we won’t need to worry about connection or compatibility issues during the day of your event.
HOW LONG DOES THE DJ NEED TO SET UP, AND IS THAT INCLUDED IN THE PRICE?
We typically arrive at least an hour before your scheduled start time and will be set up long before your first guest arrives, but it’s on our own time! The same applies to tear-down time after your event. Our DJ Packages include a specific amount of “playing time,” which starts when the event starts and ends when the event ends. All the time before and after are already included in the price.
IS YOUR MUSIC UP TO DATE?
We can update our music library daily with music subscription services that are only provided to professional entertainers.
HOW FAR WILL YOU TRAVEL?
We can travel up to 100 miles (round-trip) at no charge. If we must travel further to entertain at your event, there will be an additional travel charge of approximately $100 – $300 within Northern California and up to $1000 if traveling to Southern California.
HOW MUCH IS THE DEPOSIT, AND WHEN IS THE REMAINING BALANCE DUE?
We require an initial non-refundable payment of $800 & a signed contract to reserve your date. The remaining amount due must be paid in full ten days before your event. Paying in advance will allow you to relax and enjoy your event! We gladly accept checks, money orders, Visa, MasterCard, American Express, or cash.
HOW EARLY SHOULD WE BOOK?
Simply put…the sooner, the better! Our suggestion is to be prepared to sign a contract as early as 12 months before, though we do book many weddings about 3-4 months before their date as well. Depending on availability, some dates remain open until the month before or even the week before. So if you’re planning an event for next month or next week, it will be worth checking our availability which you can now do online. If you’re just starting your planning, try to make your final decision as soon as possible to ensure our availability.
DO YOU HAVE LIABILITY INSURANCE?
Many locations require the DJ to have liability insurance. We have a $2,000,000 liability insurance policy and can provide appropriate documentation to whoever may need it.
WILL OUR DJ TAKE BREAKS?
Our services are genuinely uninterrupted and non-stop. We will never take a break during our scheduled start and end times. Unlike bands that need to stop and rest, we can keep playing straight through to the end of your event!
HOW INTERACTIVE WILL OUR DJ BE?
A very familiar question! Often when prospective clients are looking for the perfect DJ, they search for one who fits the level of interaction they’re looking for, whether conservative or outgoing. We let you decide how much interaction you would like. We can be conservative, outgoing, or anywhere in between. By default, we’re only as interactive as necessary to keep your guests having a good time on the dance floor. You’ll never hear one of our DJs yelling, screaming, or even singing over the microphone. Even at our most outgoing level, we remain professional and never steal the spotlight! Our ultimate goal is to direct the attention where it should and help the VIPs of the event shine.
CAN WE MEET WITH OUR DJ BEFORE THE EVENT?
We at Sound Image Entertainment can talk to you over the telephone or meet in person whenever convenient for you. At that time, you will be able to discuss your event itinerary, music choices, dress requirements, and any other needs specific to your event.